News And Views

In God We Trust: All others bring data

I was fortunate enough to see W. Edwards Deming, the father of modern quality management, give a presentation shortly before he passed away in his early 90s. Deming’s speech was not overly polished – he spoke ever so slowly – but it was profound. His philosophy of data measurement and analysis being essential to superior [...]

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Great performance starts with great relationships

What criteria does your company use when recruiting new board members or executive team leaders? My guess is that professional credentials, experience, track record and subject matter expertise are at the top of the list. Interpersonal and relationship skills, while obviously important, would be ranked somewhat lower down that list. And that’s a logical approach. [...]

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Driving Performance Through Quality Performance Conversations

Over the past five years, a revolution in Performance Management has taken place. Companies such as Accenture, Microsoft and PWC have dumped their traditional “backward looking” ratings approach and have adopted or are experimenting with “goal oriented” conversation one that emphasises quality over quantity. In effect, we are witnessing the disruption of long standing HR [...]

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The Meeting is Dead: Long Live the Meeting!

A Ted talk here by Jason Fried (the CEO and co-founder of project management firm Basecamp) really got me thinking about this issue. He makes a very convincing case that the best place to work isn’t at work due to what he calls the M&M factor –Meetings and Managers. Technology has made matters worse And [...]

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It’s our mindsets(not the economy) silly!

Over the past 3 decades I’ve been fortunate to have pretty good flexibility in where, when and how I work. It’s allowed me the space I need to reflect and think so I could see how to optimise my productivity and get stuff done to achieve goals. In the early days, even as a management [...]

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Making teams work takes work

Working in Teams is something we can all relate to. There is huge quantities of literature on how to create high performing teams and many professionals available to help our teams work more effectively. Yet my guess would be that many of us would say the teams we work in aren’t nearly as effective as [...]

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Deciding how to Decide

In the face of digital disruption and generational change, deciding how much to involve others in the decisions you need to make as a leader and manager is more relevant now than ever. Advances in technology – particularly AI – mean that many decisions previously made by managers are no longer required. Further, the millennial [...]

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Managing Differently in the Digital Era

Achieving power, exerting influence and maintaining control have long been the domains of executive leaders. We’ve all seen how information and expertise – critical tools in wielding power and influence – resided at the top of organisation structures. In turn, many of us as middle managers were essential cogs in the way in which information [...]

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Jeff Bezos – Disrupting retail AND management practice

This week capped a remarkable ascendency for Jeff Bezos. He’s now officially the richest man in modern history, surpassing Bill Gates. Remarkably, it’s taken him just 22 years since he founded Amazon to reach this position. His secret? Bezos’ secret seems to be doing things differently – a philosophy practiced by other innovative companies born [...]

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Duchesses, Dukes, Divorce and Diversity….

The past 12 months has seen a seismic shift in what constitutes acceptable behaviour within a range of industries, organisations and interpersonal situations. The tsunamis of change have even caught up with another well-known firm – the British Royalty! Who could have imagined a divorced, bi-racial, American actor would become such a powerful symbol of [...]

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