Management Practice

Employee happiness depends on the boss

I’ve long been interested in the relationship between employee job satisfaction and work-related performance ever since I read about the famous Hawthorne studies conducted by Elton Mayo, a Harvard professor and generally regarded as the founder of the [...]

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Cutthroat Cooperation or Friendly Competition?

Conventional wisdom dictates that competition - regardless of whether it’s in the classroom, on the playing field or between business rivals – is good because it builds character, boosts productivity and delivers better outcomes. The degree to which the [...]

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Throw out the Carrots, Burn the Sticks … and Watch Employee Motivation Blossom

I’m often asked how to motivate employees. Indeed it’s a ‘perennial’ question with added urgency for managers wondering how to motivate a ‘Millennial’ generation where old school tactics such as rewards, recognition and fear are no longer producing [...]

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Re-training for Life…and a Life of Re-training

In the good old days, high school students wanting to train for a job/career had a choice – go to college to learn a trade or similar vocational qualification or head to university and gain a tertiary education. These days, it’s not that simple. Instead of [...]

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Employee wellbeing starts with job control not yoga classes

Many of us have taken up some form of mindfulness or movement practice to help manage our stress and ageing bodies. I love going to yoga a couple of times a week for both the mental benefits that help soothe the week’s stress as well as the physical benefits [...]

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Short-term focus on “pay” leads to long-term “payn”

Unless they’ve been living in a cave, everyone in Australia will be familiar with the results of the recent Royal Commission into the state of the financial services sector in Australia. The Commission’s senior counsel assisting, Rowena Orr highlighted the [...]

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All Stakeholders – Not Just Shareholders Matter

The past year has been a roller coaster for Facebook SHAREHOLDERS. Initially, it appeared Facebook had weathered the storm of Cambridge Analytics, Senate Inquiries and the threat of EU fines for data breaches. However, it all went pear shaped when they [...]

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In God We Trust: All others bring data

I was fortunate enough to see W. Edwards Deming, the father of modern quality management, give a presentation shortly before he passed away in his early 90s. Deming's speech was not overly polished – he spoke ever so slowly – but it was profound. His [...]

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The Meeting is Dead: Long Live the Meeting!

A Ted talk here by Jason Fried (the CEO and co-founder of project management firm Basecamp) really got me thinking about this issue. He makes a very convincing case that the best place to work isn't at work due to what he calls the M&M factor –Meetings [...]

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Deciding how to Decide

In the face of digital disruption and generational change, deciding how much to involve others in the decisions you need to make as a leader and manager is more relevant now than ever. Advances in technology – particularly AI - mean that many decisions [...]

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