This course starts with a focus on self-awareness and the process of identifying your personal idiosyncrasies. You are then able to develop a deeper understanding of why the characteristics that inform your leadership practice are a critical first step to becoming a successful leader.

Being a manager means achieving objectives, goals and targets THROUGH and WITH people. We look at what it takes to be an effective manager through learning how to balance power and control as well as develop trust with your team.

A key development in recent years has been the introduction of greater empowerment with employees and we take a look at the “Power of Empowerment”. We also explore how recognising the difference between leading and managing can help you become more effective in your role.

Finally, we delve into how being a leader and manager in the 21st Century means you have to think differently including the importance of managing stakeholder relationships.

• Begin to explain the importance of knowing and understanding various types of leadership and management styles
• Start to evaluate your own leadership and management style
• Have a basic understanding the difference between leading and managing, particularly in relation to your own role
• Articulate some of the principles that empower, motivate and engage your team
• Understand how leadership in the 21st century is different
• Explain why stakeholder relationships are important.